Emil George
Technical writing from a former PM

From Product Strategy to Product Documentation

I create documentation that actually gets read—with the strategic insight only a former PM can provide. With 10+ years bridging product and documentation, I excel when embedded with Product, Engineering, and Design teams, owning docs from first draft to post-launch adoption.

Product Strategy API Documentation Developer Experience Information Architecture User Research Docs-as-Code
Product Requirements
PRD → User Guide
API Strategy
Roadmap → Dev Docs
Launch Plans
GTM → Help Center

Industry Experience

From government contracts to enterprise AI – bringing PM perspective to technical documentation

Federal Proposal Writing

Federal Proposal Expertise

Led proposal development for major government contracts, mastering compliance requirements and evaluation criteria

Key Achievements

  • • Translated complex technical requirements into winning narratives
  • • Developed compliance matrices for multi-million dollar contracts
  • • Created reusable proposal templates and style guides
IMPACT

Secured contracts through clear, compliant documentation

Enterprise Technology

Cloud & AI Platforms

Leading documentation strategy for enterprise cloud services and AI-powered B2B solutions

Documentation Scope

  • • API documentation and developer guides
  • • Enterprise onboarding and implementation docs
  • • Security and compliance documentation
  • • Integration tutorials and best practices
IMPACT

Driving adoption through world-class documentation

Manufacturing

Dual Role: PM + Technical Writer

Unique position managing products while creating their documentation at a leading automotive aftermarket manufacturer

Documentation Portfolio

  • • Technical manuals for field service technicians
  • • Product specification sheets and catalogs
  • • Installation guides with safety-critical procedures
  • • Training materials for distributors
IMPACT

Products & docs used by millions of technicians nationwide

Featured in Penn State Alumni Spotlight

What Sets My Documentation Apart

Business-Aligned

Documentation that supports business goals, not just features

User-Centered

Built on real user research and validated through testing

Metrics-Driven

Measured impact on adoption, support tickets, and user success

10+

Years of Experience

50+

Products Documented

5+

Doc Systems Mastered

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The PM Advantage

Why former PMs make exceptional technical writers

User Empathy

Years of user research means I write for real people, not imaginary ones.

Business Context

I align docs with business goals, not just feature lists.

Cross-functional Fluency

Speak engineering, design, sales, and C-suite fluently.

Metrics-Driven

Track documentation impact on adoption, support tickets, and NPS.

Core Expertise

Where PM experience meets documentation excellence

User-Centric Documentation

Guides that match user mental models, not your org chart.

  • • User journey mapping
  • • Task-based tutorials
  • • In-app help systems

Technical Docs with Context

API docs that explain the 'why' behind every endpoint.

  • • OpenAPI/Swagger specs
  • • Integration guides
  • • Architecture docs

Launch Documentation Packages

Everything you need for a successful product launch.

  • • Release notes
  • • Migration guides
  • • Training materials

Passionate about long-term partnerships where I can bring PM-level strategic thinking to documentation challenges.

Featured Work

PM-crafted documentation that drives real business outcomes

Enterprise Cloud
UX Writing

Enterprise Cloud Cross-Region Replication Wizard

Role

Lead UX Writer, embedded with Product and Engineering for a 6-month release cycle.

Challenge

Enterprise customers struggled with complex multi-region data replication setup, leading to compliance failures and data loss.

Approach

Collaborated closely with designers and engineers to create a progressive disclosure wizard with contextual help, real-time validation, and clear cost implications at each step.

Developer Tools
API Documentation

AUTRANEX API Quick Start Guide

Role

Sole author, embedded with Product & Engineering for API launch (3 months).

Challenge

Developers abandoning integration attempts due to complex authentication flow.

Approach

Built a "5-minute to first API call" guide with copy-paste examples and real-time feedback, working directly with API engineers to ensure accuracy and seamless onboarding.

Automotive
Technical Manual

CARDONE Hydro-Boost ProTech Guide

Role

Sole author, partnered with engineering and field teams across the US (5 months).

Challenge

Technicians needed clear guidance for complex brake system diagnostics.

Approach

Developed a visual-first troubleshooting guide with safety-critical information hierarchy.

Achievement

First technical writer to bridge the gap between engineering specs and field application.

SaaS Platform
Tutorials

AUTRANEX Webhook Security Tutorial

Role

Sole author, partnered with product and security leads during rollout (2 months).

Challenge

Enterprise customers needed complex webhook integrations with strict security requirements.

Approach

Built a hands-on tutorial with production-ready code samples and security best practices.

Outcome

Became the most-referenced internal resource, adopted as the official implementation standard.

Enterprise B2B
Reference Guide

AUTRANEX Comprehensive User Guide

Role

Sole author, collaborating with product and UX teams (4 months).

Challenge

Complex AI-driven platform needed documentation for multiple user personas.

Approach

Created role-based documentation with progressive disclosure and visual learning aids.

Result

Unified documentation strategy that served both technical and non-technical users effectively.

These samples represent a range of documentation challenges across industries. If you’d like to see more examples or a summary of my background, just ask.

Let's Connect or Request Background

How I Work

A PM's approach to documentation projects

1

Discovery Sprint

User interviews, analytics review, stakeholder alignment

2

Strategy & Architecture

Information architecture, content strategy, success metrics

3

Iterative Development

Draft, test with users, refine based on feedback

4

Launch & Measure

Deploy, track metrics, iterate for continuous improvement

Testimonials

“Emil felt like a true member of our product team—he joined standups, asked the right questions, and his docs launched in lockstep with every release.” — Adam N., Director of Product
“I never had to explain how our process worked—Emil jumped right in and collaborated seamlessly with design and engineering.” — Kevin R., Software Engineer

"Over the past two years, Emil has consulted me for numerous papers and research proposals. Emil used his experience in the financial and IT industries to empower my writing and proposals. Emil has many creative ideas regarding organizing my work in a clear and concise manner. He is always supportive of my questions and concerns, even when he has a significant workload. I recall a time when I was in Dublin, Ireland, and Emil devoted multiple evenings towards ensuring that my proposals met or exceeded expectations. He is a tremendous business writer who has made great contributions towards editing grant proposals for both non-native English speakers as well as people like myself, who devote the majority of their time toward research instead of writing craft. I look forward to working with him in the future."

Haseeb G.
Virginia Tech Carilion School of Medicine

"Emil is multi-talented, very creative and puts his heart and soul in any tasks assigned to him. I have approached him multiple times, for proof reading/editing my papers for school, and he has always amazed me with his skills. He is thorough, quick, and can easily relate to the topic or subject of the paper from any discipline. He gives valuable and practical suggestions for improvement of the writing. I highly recommend him for anyone who is looking for feedback/editing/proofreading of their writing, and want a quick, thoughtful and relevant editing."

Bini J.
Veteran's Affairs Medical Center, Philadelphia

Background & Skills

PM tools + Documentation platforms = Better outcomes • Fully remote since 2020

Eastern Time (flexible ±3 hours) Fully remote since 2020 U.S. work authorized

Product Tools

Figma Figma
Jira Jira
Amplitude Amplitude
Mixpanel Mixpanel

Documentation Tools

Docusaurus Docusaurus
ReadMe ReadMe
GitBook GitBook
Swagger Swagger

Remote Collaboration Stack

Slack Slack
Zoom Zoom
Loom Loom
Notion Notion
Miro Miro
GitHub GitHub
Linear Linear
Confluence Confluence

Ready for documentation that drives product adoption?

Let's discuss how PM-crafted docs can transform your user experience. I'm always interested in exploring new challenges where I can leverage my unique background to create documentation that truly serves product strategy.

Connect or Request Background Packet

No obligations, just a conversation.

Let's Talk Strategy

Whether you're launching a new product, overhauling existing docs, or building a documentation culture, I'd love to explore how my PM background can add strategic value. Feel free to reach out about potential opportunities.

Email
emil@talktoemil.com